IOPSYS Software Solutions AB is looking strengthen our team in Turkey (Ankara or Istanbul) with a Professional Services Engineer
The position can be located either in Ankara or in Istanbul. We are working together with Business Sweden in Turkey to administer employment and payroll. The salary is paid in euros.
Who are IOPSYS?
Our vision is to Realize the Digital Home!
Our belief is that the Wi-Fi gateway is an increasingly important part of the smart connected home, and we support the vision by being a key player that transforms and brings the open-source business model to the gateway industry. Maintain leadership in development and offer supported versions of enterprise software for the gateway industry.
IOWRT is one of the most advanced, platform independent gateway software based on Openwrt*. We embrace open-source and contributes code to other open-source projects which enables IOPSYS developers get recognition for their work not only at IOPSYS but also in the wider community. We are a Swedish company, headquartered in Stockholm.
*OpenWrt is a trademark owned by Software in the Public Interest, Inc.
Who are your colleagues?
At IOPSYS you will work together with 50+ professionals from all around the world. Most of us are in Sweden but we also have colleagues in Poland, Tunisia, India, Turkey and soon the US. We have a passion to learn from each other and believe that the best way to reach our goals is through teamwork. Therefore, we encourage active sharing. Our work environment is friendly and built on trust, trust that we support each other and always try to do our best.
What about the role:
As our Professional Services Engineer, you will be our customers primary point of contact when they have a technical problem, and make sure the problem is resolved
You will prepare and deliver product trainings as well as assist product installations and upgrades. Over time you will be essential in developing and upselling our portfolio.
The role includes a lot of communication, both verbally and in writing, in English and in Turkish.
We believe you are someone who loves to engage with customers, understand their technical issue and thrilled to solve it.
Who are you?
You have solid working experience from IP technology: Networking, Protocols, and IP based services such as IPTV and VoIP.
You are well versed in mass management solutions and Linux as a platform for services
You have some years in operations department at telecom operator (CSP) or internet service providers (ISP) is a great experience for the job
You are analytical and methodical. With a smile on your face, you drive creative ways to find the root cause and address it.
You have excellent skills, both verbally and written, in both Turkish and English